Operations
Ensure quality, safety and compliance
Proactively solve problems so customers satisfaction remains high and safety and compliance standards are well-maintained.
Push-to-talk
Ensure jobs get done right the first time
Ensure that the right part is with the right technician with all the right information so jobs get done right the first time and customers are satisfied.
Tribal Knowledge
Foster a culture of saftey and compliance
Make sure the most up-to-date saftey standards and compliance docs are accessible and searchable by all employees. Also proactively share safety tips with the field.
Employee Onboarding
Consistent training and onboarding of new employees
With an up-to-date library of both standardized documents and tribal knowledge, new employees get the right answers while in the field or behind the desk. Just-in-time information ensures quality of service remains high.