Field service businesses choose Airwave to modernize their operations and improve the efficiency of their employees.
How our customers modernize their field operations
Customers from the elevator industry to air compressors to equipment manufacturers choose Airwave to modernize their field business and improve the efficiency of their field operations. Leveraging solutions like Jarvis AI-powered search, Tribal knowledge catalogue and voice-activated processes, they stay ahead in an increasingly competitive landscape.
RDC Streamlines Field Operations
Streamline access to over 2,000 product manuals
Implement an AI-powered repository via Airwave to streamline access to over 2,000 product manuals, allowing field technicians to quickly retrieve critical information through voice commands, improving efficiency and reducing downtime.
Enhance technician productivity, saving 10 hours per week
Enhance technician productivity and customer experience by enabling hands-free access to manuals, eliminating the need for manual searches or calls for assistance, saving at least 10 hours per week.
Integration with sales catalogue and tribal knowledge
Expand Airwave usage across teams by integrating sales catalogs and expert knowledge to improve customer experiences and drive additional revenue.
IAC Boosts Field Service Efficiency
Enhanced field technician efficiency
Implement Airwave to enhance field technician efficiency by providing instant, voice-activated access to technical documents and expert knowledge in real-time.
Streamline knowledge sharing
Streamline knowledge sharing among geographically dispersed teams by creating expert-moderated channels that allow technicians to quickly ask and answer questions without the need for directories or manual lookups.
Reduced technician onboarding and training time
Reduce technician training time and improve productivity by leveraging Airwave’s voice functionality, allowing technicians to troubleshoot and solve problems faster with direct access to critical information.
