Built for Every Role. Proven in Every Industry.
Our Customers
Industries
Power Generators
When the power’s out, Airwave gives field teams instant access to troubleshooting and expert knowledge to keep the lights on.
Construction Equipment Rental
Every minute a machine is down, money is lost. Airwave helps rental teams repair and get equipment back in the field fast.
Industrial Air Compressors
No air, no operation. Airwave keeps techs one step ahead, fixing problems on the spot so everything runs like it should.
HVAC/Chillers
When the heat’s rising, there’s no time to fumble. Airwave puts expert fixes in techs’ hands, so they fix issues immediately.
Elevators
One breakdown can throw the whole line off. Airwave makes sure factory teams have the knowledge and tools to fix problems fast.
Manufacturing
When an elevator’s down, Airwave gives technicians instant access to schematics and expert fixes to get it running again—fast.
For technicians in the field or employees in the office... send an Airwave and get an answer in seconds.
Technicians
Easily capture tribal knowledge from your senior techs so new techs can become experts and onboard quicker. Senior techs spend more time on complex problems rather than answer the same question twice.
Parts Manager
Research and find part numbers in lengthy part lists and order them with a click of a button. Customers spend less time waiting for replacements.
Sales
Get customer data at their fingertips so they can build complex sales quotes quicker and book more business.
Operations Managers
Maintain customer satisfaction and uphold safety and compliance standards with a push-to-talk platform that ensures jobs are done right the first time.
Leaders
Get answers to important business questions from data and information in their other business applications
Benefits
Increase Revenue Per Technician
Boost revenue by improving fix accuracy, and efficiency at each site which will also reduce downtime for your customers.
Onboard New Hires Faster
Get new hires up to speed quickly with self-service Q&A that allows them to learn at their own pace.
Uplevel Expertise of Every Technician
Elevate every technician’s expertise with instant access to expert knowledge, step-by-step guides, and all technical documentation
Ensure Safety of Employees
Keep technicians safe with up-to-date compliance materials. Step-by-step guides ensure jobs are jobs are consistent.
Speaks Any Language
Enable non-English-speaking technicians to work on more machines with AI-powered translation—boosting efficiency and revenue.
Increase First Time Fix Rates
Improve first-time fix rates with technicians who have access to the right information and guidance at the right time