Tribal knowledge doesn't have to retire when your techs do
Automatically capture and catalogue every communication, discussion thread and video uploaded by your team so it's available to Jarvis when your employees need it. Experts don't have to answer the same question twice and new employees get onboarded faster while senior employees have time to focus on complex problems.
Every discussion thread is catalogued
As employees ask questions and get answers, each discussion thread if catalogued and available to Jarvis. When new technicians ask questions, Jarvis will pull from the repository of new answers.
Upload and Search field how-to videos
Expert technicians can upload and answer questions with videos in Airwave. Videos are transcribed and searchable by Jarvis so multiple media formats can be used to answer questions.
Tribal knowledge gets smarter over time
As your organization continues to operate, more and more knowledge gets created and catalogued. Airwave continues to get smarter and smarter over time helping your organization get smarter and more efficient.
