Unlock your expertise and resolve customer issues faster
Airwave is a push-to-talk platform that makes field operations smarter. AI helps technicians troubleshoot problems in seconds, making it even easier to onboard new staff. Our ability pull up information from any document, manual, schematic, part list or quote helps sales people and parts managers do more in less time. Push-to-talk communications help operations managers ensure everyone is at the right place at the right time.
From technicians in the field to employees back at the office... send an Airwave and get an answer in seconds.
Ask Jarvis Anything
Use voice commands to ask our AI assistant, Jarvis, to do anything. It searches manuals, documents, videos and external data sources to provide answers in seconds, saving your technicians and the rest of your team time.
Tribal knowledge that doesn't retire when your experts do.
Airwave captures and catalogs your team’s tribal knowledge automatically. All discussion threads, training videos and documents are indexed so experts don’t have answer the same question twice. This speeds up onboarding for new employees and frees up senior staff to tackle complex issues.
World-class culture and communications
Build a culture of transparency and communications. With Airwave, you can share company news, announcements, recognize employees and run operations in a single place. Field and operational teams stay in the loop in real-time and avoid the hassle of email or text.
Connect with all your business systems
Because Airwave integrates with your business applications, you can automate tasks like quote generation, parts ordering, or report generation with a voice command.
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Customers Modernize Field Operations
Customers from the elevator industry to air compressors to equipment manufacturers choose Airwave to modernize and improve the efficiency of their field operations. Leveraging capabilities like Jarvis AI-powered search, Tribal Knowledge catalogue and Voice-Activated processes, they stay ahead in an increasingly competitive landscape.
2,000+ product manuals streamlined
10hrs/wk saved in productivity
Integration of extensive sales catalogue and tribal knowledge
Enhanced Efficiency across all Field Technicians
Streamline knowledge sharing
Training and Onboarding time reduced
Fully-loaded for the elevator industry
Turnkey elevator workspace loaded with over 115GBs of data tailored specifically for the elevator industry - 360+ manufacturers and 22,000+ documents.
360 manufacturers
Data accumulated from over 360 different elevator brands and models.
22,000 documents
Over 22K thousand reference files including manuals, parts lists and prints.