Accelerating expertise in field services
Airwave's push-to-talk platform supercharges your field operations, enabling technicians, parts specialists, salespeople and business leaders to accomplish more in less time. Tasks such as troubleshooting machines, ordering parts, and generating custom quotes become quicker and more efficient with Airwave.
From technicians in the field to the people back at headquarters... send an Airwave and get an answer in seconds.
Ask Jarvis Anything
Use voice commands to ask our AI-powered sidekick anything. Jarvis will search every manual, document, video, discussion thread and external data source and provide an answer in seconds. Time consuming tasks like searching through hundreds of pages in a service manual or a part list are simplified for your field and operation teams. Jarvis can also connect to your existing business applications and answer business related questions like "which is my best performing branch" or "most serviced machine in the last 6 months" so you can manage your business more effectively.
Tribal knowledge that doesn't retire when your experts do.
Airwave automatically captures and catalogues the tribal knowledge from your business. Every communication, discussion thread and video uploaded by your team is catalogued, transcribed and is available to Jarvis. Your experts don't have to answer the same question over and over again. New employees get onboarded faster and senior employees have time to focus on complex problems.
World-class culture and communications
Build a best-in-class culture of transparency and communications. With Airwave, you can share company news with announcements, recognize your stellar employees, and manage all your company communications in a single place. Your field and operational teams also stay in the loop in real-time and keeps business moving without fumbling through email or text.
Connect with all your business systems
Build a best-in-class culture of transparency and communications. With Airwave, you can share company news with announcements, recognize your stellar employees, and manage all your company communications in a single place. Your field and operational teams also stay in the loop in real-time and keeps business moving without fumbling through email or text.
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How our customers modernize their Field Operations
Customers from the elevator industry to air compressors to equipment manufacturers choose Airwave to modernize their field business and improve the efficiency of their field operations. Leveraging solutions like Jarvis AI-powered search, Tribal Knowledge catalogue and Voice-Activated processes, they stay ahead in an increasingly competitive landscape.
2,000+ product manuals streamlined
10hrs/wk saved in productivity
Integration of extensive sales catalogue and tribal knowledge
Enhanced Efficiency across all Field Technicians
Streamline knowledge sharing
Training and Onboarding time reduced
Fully-loaded for the elevator industry
Upgrade your elevator business with Airwave! Every customer in the elevator industry will enjoy an app tailored specifically for the elevator industry, packed with over 115GBs of data that we've accumulated from over 360 manufacturers and over 22,000 documents such as manuals, part lists, and other documents.
360 manufacturers
Data accumulated from over 360 different elevator brands and models.
22,000 documents
Over 22K thousand reference files including manuals, parts lists and prints.