The First Line of Defense For Your Technicians
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Step by Step Instructions
Add Expertise
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Our Customers
The Only Private AI Toolbox That Captures Technical Expertise
- Capture and catalog technician know-how before it retires
- Purpose-built for techs out in the field
- Private AI keeps your data private and never shared with others
- Cost less than a hour of a technician's pay
- Unlock more revenue growth opportunities
Complete More Jobs, Ramp Techs Faster and Make More Money
163%
Increase in Revenue Per Technician
3X
Faster Resolution Time
60%
Faster Onboarding for New Hires
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"Capturing senior techs’ knowledge is a game-changer—junior techs learn faster, solve problems independently, and cut down on calls. It’s like having a field-tested encyclopedia at our fingertips."
Chris Legg
Branch Service Manager, Industrial Air Centers
Industries
Power Generators
When the power’s out, Airwave gives field teams instant access to troubleshooting and expert knowledge to keep the lights on.
Construction Equipment Rental
Every minute a machine is down, money is lost. Airwave helps rental teams repair and get equipment back in the field fast.
Industrial Air Compressors
No air, no operation. Airwave keeps techs one step ahead, fixing problems on the spot so everything runs like it should.
HVAC/Chillers
When the heat’s rising, there’s no time to fumble. Airwave puts expert fixes in techs’ hands, so they fix issues immediately.
Elevators
One breakdown can throw the whole line off. Airwave makes sure factory teams have the knowledge and tools to fix problems fast.
Manufacturing
When an elevator’s down, Airwave gives technicians instant access to schematics and expert fixes to get it running again—fast.
Benefits
Increase Revenue Per Technician
Boost revenue by improving fix accuracy, and efficiency at each site which will also reduce downtime for your customers.
Onboard New Hires Faster
Get new hires up to speed quickly with self-service Q&A that allows them to learn at their own pace.
Uplevel Expertise of Every Technician
Elevate every technician’s expertise with instant access to expert knowledge, step-by-step guides, and all technical documentation
Ensure Safety of Employees
Keep technicians safe with up-to-date compliance materials. Step-by-step guides ensure jobs are jobs are consistent.
Speaks Any Language
Enable non-English-speaking technicians to work on more machines with AI-powered translation—boosting efficiency and revenue.
Increase First Time Fix Rates
Improve first-time fix rates with technicians who have access to the right information and guidance at the right time
